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The Role of Physician Trust and Communication in Filling New Prescriptions See who’s coming to ePatient Connections 2009
Oct 08

“You’re crazy,” was the refrain. “The industry doesn’t need another conference.” It was April of this year when I announced the launch of e-Patient Connections 2009. The friendly feedback included,

  • “We already have enough conferences for the health 2.0 crowd.”
  • “There is no role for pharma in an empowered patient conference.”
  • “Philadelphia?! The East coast doesn’t have any mojo - all big conferences are done in CA.”
  • and my favorite, “Um, Kevin, do I even know you?”

Thankfully, I am a little bit crazy and have the simple belief that we do need another conference - one focused on the best ways to reach empowered, digital health consumers (ie, e-patients).

Don’t get me wrong. There are a lot of other conferences focused on user-generated or participatory medicine, and I attend them and I like them. Some serve to share academic research and thoughtful findings. Others serve to launch new companies or products and focus on policy and PHR/EMR issues. Still others dive deeply into one specific issue like health games or perhaps hospital marketing.

e-Patient Connections 2009 will be unique for three reasons:

1)      It is about CONNECTING with e-patients, which more plainly speaking means how do you actually get customers, users, visitors, members, followers, friends, etc.

2)      It is for PRACTITIONERS who actually have to plan the projects, gain support, deal with regulatory issues, build a product/service/company, get users and measure ROI

3)      It breaks down silos so health communicators can BENCHMARK across industries - especially life sciences, hospitals, health publishers, and public health educators

Some after hearing my spiel will recoil a bit, look down their nose and say, “Oh, I get it. Your event is all about selling and marketing to health consumers.” Hey, I’ve been accused of worse.

And let’s face the reality that nothing happens - NOTHING - if you can’t get people to join your great community, or to read your great content, or to enroll in your great wellness plan, or to swallow your great pill, or to use a great PHR, or to download your mobile app…Nothing happens.

The participatory medicine community is filled with great ideas, innovative solutions, and the highest of intentions. And yet too often our efforts are missing the Hollywood ending to A Field of Dreams. Oh we’re building it, but how do we get people to come?

So I’m going to continue to march with my drum, step by step, beat by beat. The world does need another health conference, one for practitioners and focused on the real-world best practices for actually connecting with e-patients. We are all selling. We’re all selling better health aren’t we?

I might be crazy, but I bet I’ll have a lot of crazy friends joining me on October 26, in Philadelphia.

Kevin
www.ePatient2009.com

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  • Mari, thanks for your note. Tough to know right balance on hearing from actual patients versus case studies on what has worked to connect with them. We do have patient-representation from the likes of Kerri Sparling, Diane Bayer, Dave deBronkart so not completely void, but I too would love to see more in this area. Thanks again for your feedback.
  • mari
    Kevin, I also agree that epatients2009 is not just another health 2.0 conference, it's about the changing attitudes and expectations of us all when we get ill. This is new, it's growing, it's not "yet" moderated. It needs to be heard and analysed. Till here OK.

    But where are the patients and patient organisations in this event? Not even mentioned at who should attend! Who can better talk about what epatients need, want, expect, reject than themselves. What is the ratio of patients and other crowd in the registration list? Companies selling products and services attending the conference would love to hear themselves what patients have to say.

    Do not know if there is still time, but it would be interesting to invite at least patient organisations to participate and aske to say what they think and what they do about epatient revolution.
  • Heck, if people don't think you are a little crazy then you are just another face in the crowd... I would be there to engage and contribute to the community, but I'm headed to a wedding those dates. Please let me know what I can do to help drive the success of the event!

    This conference is very, very needed based on my conversations with folks in the industry.
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