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May 20

At the 2010 e-Patient Connections conference, Dr. Ted Eytan of Kaiser Permanente shared stories about how participation changes things in healthcare. He talked about everything from patient access to physicians by email, to more control over personal health records, to looking at climate change as a health issue and changing the way they build their buildings. Kaiser is truly working to facilitate better health and increase participation.

And they’re getting results, even in preventative care. For example, if you’re a female Kaiser Permanente health plan member in Hawaii you’re one of the more than 80% who have gotten a mammogram. That’s the best rate for any health plan in the US.


Watch video * Visit sponsor: Klick

Physicians at Kaiser Permanente have been working electronically for the past 3 to 10 years.

In the 2nd quarter of 2010, among the 3.1 million members who are using My Health Manager:

  • 2.6 million emails were sent to doctors
  • 2 million prescriptions were filled
  • 5 million lab test results were delivered - in some cases to the patient receives them at the same time as the physician does.

When it comes to healthcare - more involvement is better!

The working agenda for the 2011 e-Patient Conference is now available - its shaping up to be a great show.  The super early bird rate expires at the end of the month so be sure to check it out!

May 06

Lisa Emrich, empowered patient and e-patient blogger, gets candid and explains what she wants and expects from interacting with pharma: information, information, information … and the feeling that somebody actually cares.


Watch video * Visit sponsor: Klick

Lisa recounts the story of a pharmaceutical company sponsored MS community that was started in 1997 and over time, amassed more than 45,000 members. When it was shuttered in 2006, its members were left “homeless” and distrustful of the company. They started their own community - called “MS Refugees.”

Now, as opposed to in 1996, it’s much easier for patients to find and provide information to others online. And even so, no other MS communities have grown to nearly the size that the pharma-sponsored community had been.

Lisa talks about how pharma companies can gain trust and provide value for patients like her.  She says the safety and efficacy of drugs is assumed, it’s the information and help that counts.